Learn How E-Commerce Store Is Different from Brick-And-Mortar Store


There are several things that you need to consider about e-commerce retail store and brick-and-mortar store. It is important to weigh the pros and cons of both the options carefully prior making the right decision. Though both these options come up with their own set of similarities and differences, there are a few differences that need to be considered at the time of launching a retail business.


Both e-commerce, and brick and mortar business involve strategies to move services and products. The major difference between both the approach lies in the way items are sold. E-commerce operations don’t comprise of a physical storefront, at the time of beginning. In place of it, these “digital natives” sell products online via an imaginary shopping cart and website.

Orders get entered into the system on a remote basis, and the products are mailed to your customers. Brick-and-mortar businesses have their own physical locations. They consist of one outlet or a series of stores.

More and more e-commerce businesses and brick and mortar businesses are implementing e-commerce platforms that merge both of them to provide a unified shopping experience for the target audiences.

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Sale Transactions

Though technology is advancing at a steady rate to enable remote exchanges, most of the brick-and-mortar stores accept just credit cards, checks and cash as a legal means to buy services and goods.

E-commerce outlets accept cards but don’t provide a method to obtain payment via check or cash. E-commerce stores even accept options to complete a transaction via PayPal. Some of the e-commerce platforms also accept cryptocurrency.

There is payment flexibility provided by both these options, on comparing e-commerce business and brick and mortar business, but they differ on the basis of their structural capabilities.

Omnichannel Flexibility

Most of the large chain stores have implemented an omnichannel focus, which implies that they can easily make a connection with shoppers via more than one channel. They can easily send SMS messages provide information through website, chat with customer service representative and contact by email. They can even accept alternate options of payment such as Amazon Payments and Google Wallet.


So, these are the major differences between e-commerce and brick and mortar store. Analyzing these pros and cons will help you form the right decision.